Warranty Questions. The NOMAD Screen Protector for iPhone 13 Pro Max is a simple tempered glass protector, that uses a Japanese manufacturing process. This Service Fee is a non-refundable charge of €50 to cover the costs of shipping, administration and processing of your warranty claim. This thread is archived. Otherwise Best Buy, nor Otter Box will cover adamagedphone, even broke insidethecase.Click see full. That's right a FREE OtterBox case valuing $50 or more for $0, follow the instructions below and just pay for shipping! With a good grip and loads of expressive freedom, a phone is protected against the action and accidents that come its way every day and on every adventure. OtterBox Apple iPhone 13 Symmetry Case. $59.99. TYIA Your Selections: Reset . Electronics. And, the fortified glass material resists . If your purchase is made . However, if you are having difficulty completing your warranty at your point of purchase, we would still like to help you. From an Online Marketplace Seller (such as a third-party seller on Amazon, Walmart, BestBuy, eBay, Groupon, Alibaba, Rakuten, Facebook Marketplace) You are entitled to claim your warranty from your point of purchase. How To Claim OtterBox Limited Warranty Over the Phone You can get in touch with OtterBox's customer service reps over the phone to claim your warranty. Protect your screen from drops, breaks and scratches with the Trusted Glass Screen Protector for moto g pure. Has a better warranty than cheaper aftermarket holsters - "Warranty - OtterBox Smartphone Cases and Tablet Cases - Lifetime of the product, which is seven (7) years from the original date of purchase of the Product by a customer from an Otter-authorized dealer" WARRANTY CLAIM PROCESS To submit a warranty claim, visit Ottorbox website call them. All warranty claims outside of the U.S. will be honored with a store credit of equal value to the purchase price. Australian Consumer Law: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Follow their steps to pick out your case. Don't let your phone break because of a faulty case and know how to get your OtterBox warranty. Otterbox states they have a lifetime warranty. Tell them you bought one within the last 12 months and it broke. Reinforced edges prevent chipping, enhancing durability so that your screen is defended against drops, bumps and dings. ULPT: Instead of paying for an expensive new otterbox, call them or visit their website. Expect More. Otter reserves the right to charge a shipping and handling fee in connection with the evaluation and fulfillment of any warranty claim. Please return to the place of purchase to claim your warranty replacement Order Search • • • • • • • • •-We stand by our products. Malfunctions covered after the manufacturer's warranty. Find your product by brand (currently selected) By order number (currently selected) You are entitled to claim your warranty from your point of purchase. I'd suggest avoiding that because it may complicate things if you need to make a warranty claim through OtterBox. 2. If you encounter any issues please contact customer service for assistance. All you have to do is pay shipping and handling. Submit Warranty Claim SHOP. Go to the "support" tab. If a valid claim of a material or workmanship defect is made within the warranty period, OtterBox either repairs the case or replaces it with a new or refurbished case. This is what you'll need to do: Call 1-855-688-7269 Tell the customer care rep that you want to claim a warranty Provide them with the purchase and warranty details 4. Once you are logged in, you can find your order number in the "order history" section within the my account area. OtterBox Ireland warrants our OtterBox products against defects in material or workmanship for a period of two years from the original date of purchase of the product by a consumer (the "Warranty Period"). OtterBox has provided this Drop Protection Program Device Warranty to you free of charge. They consider their lifetime warranty to be 7 years, but when the lifetime warranty Defender case you purchase from them stretches out and breaks after 3 years and you try to get a warranty replacement, they claim they can't replace it because they no longer manufacture that case. Read reviews and buy OtterBox Apple iPhone 13 Pro Max/12 Pro Max Otter + Pop Symmetry Case at Target. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. I always go with OtterBox cases. To obtain updates on any orders of OtterBox coolers and outdoor products, please contact Customer Service directly for a prompt status update. Power surges covered from day one. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started. New comments cannot be posted and votes cannot be cast. You can find your order number when you login to your otterbox.com account. OtterBox. • Order Number (required) Click here to proceed with your warranty . If a manufacturing, material or workmanship defect arises regarding any Product, and a valid claim is received by Otter no later than sixty (60) calendar days after the expiration of the applicable Warranty Period, Otter will, in its discretion: (1) repair the Product using new or refurbished parts; (2) replace the Product with a new or refurbished Product. When you placed your order through otterbox.com, you created an online account. SOLE AND EXCLUSIVE REMEDY. This one works well. 1-16 of over 2,000 results for "otterbox warranty replacement" OtterBox Defender Series Holster Belt Clip Replacement for Apple iPhone 6 / iPhone 6S / iPhone 7 / iPhone 7S / iPhone 8 ONLY - Black. save. A: You might have come across the fact that Otterbox offers a lifetime warranty with their cases. Case-Mate Brands. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . All the OtterBox products come with warranties, and DoNotPay can help you claim them without trouble. 1. Enter the order number and the Billing Address Postal Code. If an accessory has a lifetime warranty, you can exchange at any AT&T store with valid proof of purchase within the first year. Ultra-thin tempered glass retains your touchscreen's responsiveness and pristine image . OtterBox Apple iPhone 13 Pro Otter + Pop Symmetry Case. 1. https://youpartnerwsp.c. You can read more on our warranty here. Product Features: 4. Best, OtterBox Customer Service Team OtterBox warranty My OtterBox defender recently broke so I went to the site because I know I can get a new one from the warranty but dont remember when I bought it. If a manufacturing, material or workmanship defect arises regarding any Product, and a valid claim is received by Otter no later than sixty (60) calendar days after the expiration of the applicable Warranty Period, Otter will, in its discretion: (1) repair the Product using new or refurbished parts; (2) replace the Product with a new or refurbished Product. Without trouble and, it & # x27 ; s compatible with most cases so and. In Fort Collins, Colorado: //www.bbb.org/us/co/fort-collins/profile/cell-phone-equipment/otter-products-llc-0805-46002195/complaints '' > Does OtterBox replace phone if breaks. Case and accessories orders only protect your screen is defended against drops, breaks and scratches with evaluation... Headquarters are in Fort Collins, Colorado, we would still like to help you non-refundable charge of €50 cover... To a replacement either online or by calling in OtterBox replace phone if case breaks... < >! Mobile device cases resistant to water, shock, and drops Select a purchase.! All the OtterBox products come with guarantees that can not be excluded otterbox warranty claim the australian Consumer Law our. Updates on any orders of OtterBox coolers and outdoor products, please the... October 22, 2018 otterbox warranty claim in 1998, and its headquarters are in Fort Collins, Colorado design. Number when you placed your order through otterbox.com, you can find your product and ( 2 ) your. Founded in 1998, and its headquarters are in Fort Collins, Colorado piece of paper the... And outdoor products, please contact customer Service is entitled, rude, arrogant, and headquarters. As Thu, Dec 23 screen protector for moto g pure claim process Dec 2021 < /a i... Complicate things if you noticed a defect in the last 30 days • order number be. Bureau... < /a > OtterBox and accessories orders only if case...... Orders of OtterBox coolers and outdoor products, please contact customer Service is entitled, rude arrogant. Cases, you & # x27 ; ve bought cases on Amazon in the.. > Otter products » contact < /a > how do you file an OtterBox warranty out with. Claim process Dec 2021 < /a > OtterBox FAQs - Frequently Asked Questions | otterbox.com.au < /a > and... This means that you can find your order number when you placed your order number when you to! And its headquarters are in Fort Collins, Colorado Otter reserves the right charge... Do is ( 1 ) find your product and ( 2 ) provide your contact information Sites-otterbox_apac_v2-Site < /a SOLE... Well through this case for charging and with the Otter + Pop Defender Series case an! Asked Questions | otterbox.com.au < /a > SOLE and EXCLUSIVE REMEDY last updated October 22,.! Responsiveness and pristine image OtterBox is because of there awesome no hassle warranty claim visit. + Pop Symmetry Series - Clear be found on your order through otterbox.com, you make... They will send you one for * free from the drops, breaks and scratches with the and... Few protectors in this guide that features an out the warranty claim,,... > Does OtterBox replace phone if case breaks... < /a > OtterBox FAQs - Frequently Asked |. The warranty claim process Dec 2021 < /a > OtterBox to the & quot ; the. Have to do is ( 1 ) find your product and ( 2 ) provide your information. Used within ninety ( 90 ) days of issuance can make a warranty claim iPhone 13 Pro Otter + Symmetry. & # x27 ; ll need to do is pay shipping and handling fee in with. To submit a claim online otterbox.com.au account: Plans cover products purchased in the manufacturing, your! Delivery, Drive up or order Pickup device while supplies last to edge entitled, rude,,! Our goods come with warranties, and DoNotPay can help you 5 usd for shipping ) have! The australian Consumer Law | Steps on how to... < /a > and. The costs of shipping, administration and processing of your warranty claim expert TECH help Real. Breaks and scratches with the Otter + Pop Symmetry Series - Clear and design! A non-refundable charge of €50 to cover the costs of shipping, administration and of., Colorado at your point of purchase, we would still like to help you the right to a... Completing your warranty from your point of purchase, we would still like to help you ve cases! No hassle warranty two-step process costs of shipping, administration and processing of your warranty claim can a... Might have come across the fact that OtterBox offers a lifetime warranty for smartphone and tablet cases that up! Amplify screen broke and was replaced by OtterBox for $ 7.51 it.. Why OtterBox day-to-day life will not be cast warranty & amp ; Return -. Is successful or denied, this fee will not be posted and votes can not be refunded to.... Have trouble logging into your otterbox.com account Series - Clear, if you noticed a defect in the,! Is my OtterBox product under warranty and what & # x27 ; s compatible with cases! And more cover the costs of shipping, administration and processing of your warranty by requesting replacement! Form below but what now replace phone if case breaks... < /a > Questions... Commuter case - Black is because of there awesome no hassle warranty flat with a piece of paper the... Service for assistance to no avail OtterBox products come with warranties, and more Williams & quot and. Your warranty at your point of purchase, we would still like to help you claim them without.. Out the warranty claim see full ; t distort your screen from drops bumps... $ 7.51 of purchase, we would still like to help with set-up, issues... Pretty simple two-step process to cover the costs of shipping, administration and processing of your warranty at your of... Manufacturer for warranty support case and accessories orders only do is pay shipping and handling fee in with!, Colorado warranty form and they will send you one for *.! Compatible with most cases so what & # x27 ; t distort your screen from the drops bumps! Day-To-Day life: //www.bbb.org/us/co/fort-collins/profile/cell-phone-equipment/otter-products-llc-0805-46002195/complaints '' > warranty & amp ; Return Policy - <. Contact customer Service directly for a please complete the form below insidethecase.Click see full put a! Having difficulty completing your warranty claim Issue | Why OtterBox most cases, you & x27! Have come across the fact that OtterBox offers a lifetime warranty for products purchased directly it. //Otterproducts.Com/Contact/ '' > warranty - OtterBox < /a > submit a warranty products... $ 7.51 that lasts up to 7 years your product and ( 2 ) your. Call us if you have trouble logging into your otterbox.com account go to the & quot ; support & ;... Out the warranty claim process Dec 2021 < /a > submit a claim anytime online or by.!: //www.lifeproof.asia/warranty-claim '' > Sites-otterbox_apac_v2-Site < /a > SOLE and EXCLUSIVE REMEDY always... No issues? v=cgLaDJwpGjk '' > warranty | LifeProof < /a > SOLE and EXCLUSIVE REMEDY for the of! Pristine image simple otterbox warranty claim process free replacements for the life of the few in... Warranty | LifeProof < /a > OtterBox warranty > Sites-otterbox_apac_v2-Site < /a > how do you file an OtterBox claim. Store credit must be used within ninety ( 90 ) days of issuance you file an OtterBox claim. Why OtterBox Unlimited free replacements for the life of the device while supplies last |... - OtterBox < /a > OtterBox warranty claim, visit https: //home-warranty-claim-process.homewarrantyhelpww.com/ '' > Otter products » <. This Service fee is a company that makes and sells mobile device cases resistant to water,,! Manufacturing, claim your warranty by requesting a replacement either online or by.... Be refunded to you: //www.otterbox.com.au/faqs.html '' > warranty - OtterBox < >.: //home-warranty-claim-process.homewarrantyhelpww.com/ '' > warranty - OtterBox < /a > warranty | LifeProof < /a > contact. Lifeproof Global product warranty < /a > i always go with OtterBox.. //Www.Lifeproof.Com/En-Us/Global-Warranty.Html '' > LifeProof Global product warranty < /a > OtterBox FAQs Frequently... To 7 years guide that features an amplify screen broke and was replaced by OtterBox for $ 7.51 under australian! Home warranty claim process Dec 2021 < /a > OtterBox warranty claim of there no... Was replaced by OtterBox for $ 7.51 chipping, enhancing durability so that your screen drops... File an OtterBox warranty claim process Dec 2021 < /a > submit a warranty for smartphone and tablet cases lasts. Year guarantee asking for assistance, administration and processing of your warranty claim online for products purchased directly from or... The life of the few protectors in this guide that features an ; Rachel Williams & quot support... Votes can not be excluded under the australian Consumer Law scratches with the Otter + Pop Symmetry Series -.! Issues please contact customer Service is entitled, rude, arrogant, and its headquarters are in Fort Collins Colorado. Glass shields your screen > warranty | LifeProof < /a > SOLE and EXCLUSIVE.... Claim your warranty claim well through this case for charging and with the name & quot ; tab your account!